Group chat me crazy

Group chat (IRC, Rocket.Chat, Let’s ChatMattermost, Zulip, Slack, etc) rocks! Definitely use it. But, fair warning:

My thoughts on group chat:

  1. Be available sometimes, especially when your coworkers are. Aim for healthy overlap.
  2. Be unavailable sometimes. Focus on your work and get stuff done.
  3. Managers: support your team doing both #1 and #2 above.
  4. Discuss and curate tribal knowledge in group chat, but distill often into other permanent, public, shared resources for your “knowledge base”, such as mailing lists, wikis, and (gasp) formal documentation.