Group chat me crazy

Group chat (IRC, Rocket.Chat, Let’s ChatMattermost, Zulip, Slack, etc) rocks! Definitely use it. But, fair warning:

My thoughts on group chat:

  1. Be available sometimes, especially when your coworkers are. Aim for healthy overlap.
  2. Be unavailable sometimes. Focus on your work and get stuff done.
  3. Managers: support your team doing both #1 and #2 above.
  4. Discuss and curate tribal knowledge in group chat, but distill often into other permanent, public, shared resources for your “knowledge base”, such as mailing lists, wikis, and (gasp) formal documentation.

Published by

adam

I like Free Software.